Terms & Conditions

Please read these terms of use carefully before using this website (https://listerapp.co.uk/). Your use of this site constitutes acceptance of these terms and conditions as at the date of your first use of the site.

The information provided on this site is free of charge and for informational purposes only. By using this site, or Lister’s web or mobile applications, you accept the Legal Notices and Terms of Use set forth below, without limitation or qualification. Lister reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. If you do not agree to these notices and terms, we advise you not to use the site.

These are the Terms of Use (“Terms”) which govern access to and use of the Lister corporate website (“the website” (https://listerapp.co.uk/).

Our Privacy Policy explains how Lister uses any Personal Data (as defined in the Data Protection Act 1998 (“the Act”)) you transmit to Lister and what your obligations are in relation to such Personal Data.

By accessing, using and downloading the website you are indicating your acceptance to be bound by these Terms and you re-affirm that acceptance every time you access the website. If you do not agree to these Terms, please refrain from using our site.


Regulatory Information required by the Electronic Commerce (EC Directive) Regulations 2002:

1. Registered Office Address for Lister:

Clinical Task Systems Limited (trading as “Lister”) is a limited company registered in the UK (Company number 10839792) with registered address 57 Jordan Street, Liverpool, Merseyside, United Kingdom, L1 0BW.

Email: admin@lister.co.uk

All general enquiries should be directed to the address above.

Lister is a company registered in England and Wales. These Terms are governed and construed in accordance with English law. You and Lister each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of these Terms or related to a visit to our Website or use of our various web applications, mobile applications, digital platforms, or other digital services (collectively or individually, our “Service(s)”).


2. Disclaimers and Your Responsibilities

Access to our Service(s) are permitted on a temporary basis, and we reserve the right to withdraw or amend the Service(s) we provide without notice. This will remain the case except where we have agreed otherwise in writing (for example, through a commercial contract). We will not be liable if for any reason our Service(s) is/are unavailable at any time or for any period. Please note that you access and use the Service(s) at your own risk. Lister is not responsible for any type of loss or damage which you may sustain as a result of accessing and using the Service(s). You are responsible for making all arrangements necessary for you to have access to our Service(s).

You are responsible for ensuring that all persons who access our site through your Internet connection are aware of these Terms, and that they comply with them. Lister assumes no responsibility for the contents of any other websites to which the Service(s) may have links and if you access any such linked websites you do so at your own risk. Lister ‘s inclusion of links to such websites does not imply any endorsement by Lister of the materials on such websites. Lister does not permit any third party to operate a link to the website or other Service(s) nor does it permit any third party to frame the website or other Service(s) without obtaining Lister’s prior written consent. You must not establish a link from any website that is not owned by you.

The Web Service(s), including the web application and web services, are accessed via the world-wide web which is independent of Lister. The Mobile Service(s) are accessed via mobile devices, such as those running Android or iOS operating systems. These mobile devices are independent of Lister. Your use of the world-wide web and/or mobile devices are at your own risk and subject to all applicable national and international laws and regulations. Lister has no responsibility for any information or services obtained by you on the world-wide web or via a mobile device. Lister reserves the right to modify, supplement, move or delete portions of or add to the Service(s) at any time with or without notice.

Digital Tools used to support the provision of health care. 
Where any particular Service(s) is/are providing a tool used to support the provision of health care, or other critical services, we warrant that we will provide as much notice as we can, to any users we deem active users,  if we intend to withdraw the Service(s). This notice will be given, by either a notification presented within the Service(s), or via an email to the email address with which you access the Service(s), within two business days of our becoming aware of any situation that would compromise our ability to continue to provide this Service(s). 

All due care and attention, within the context of our organisation’s size and resourcing, has been paid to ensuring that we deliver industry standard, robust Service(s). However, please note that, except where we have a service agreement with you (which overrides these Terms and Conditions), we can accept no liability for any harm caused through the failure of our Service(s) and use of any digital tools that we create to support the provision of health care. We strongly recommend that all users have a business continuity plan in place to maintain the safe provision of healthcare in the instance of a failure of our Service(s). For example, if you use Lister’s clinical task management platform, we recommend that you maintain the ability to revert to a paper clinical task list in the rare instance of service failure.

In order to make an informed choice around the clinical risks presented by a failure of our clinical task management system specifically, please email admin@listerapp.co.uk and request a copy of our Clinical Risk Management Report. We will be happy to talk you through this report and the implications and mitigations required for the safe delivery of patient care. 

For all our products and services, you are responsible for ensuring that you enter any critical information, including personal information and healthcare information, with all due diligence and care. You are responsible for ensuring that this information is kept up-to-date and is accurate. 


3. Reliance on information posted

Commentary and other materials posted viar our Service(s) are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service(s), or by anyone who may be informed on any of its Contents.


4. Intellectual Property

All copyright and other rights (including database rights, trademarks (whether registered or unregistered) and all other intellectual property rights) in and to the Service(s) and their contents (which for the avoidance of doubt shall include all information contained in or available from the Service(s) such as text, graphics, case studies and logos (“the Contents”) are owned by or licensed to Lister or are otherwise used by Lister as permitted under applicable laws.

Unless Lister explicitly states otherwise in writing, you may use, view, download, copy or print textual or graphic content of the Service(s) provided that it is solely used by you for the purpose of enquiring about the services provided by Lister and provided that you do not change or delete any copyright, trademark or other proprietary notices on such content. You must not modify the paper or digital copies of any materials which you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Under no circumstances may you use any Content in a manner that may give a false or misleading impression of Lister You must not use any part of the materials on our Service(s) for commercial purposes without obtaining a licence to do so from us or our licensors. You agree not to copy, reproduce, store in any medium (including in any other websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of the Service(s) or edit any part of the Service(s) other than as permitted above without obtaining Lister’s prior written consent.


5. Specific Prohibitions

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Service(s) nor may you attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Service(s). You agree to use the Service(s) for lawful purposes only and in a manner that does not infringe the rights of, or restrict the use of the Service(s) by, any third party.


6. Liability

Except where otherwise specified through a specific agreement which we may have with you (for example, a commercial contract), the Service(s) and the content of the Service(s) are provided for general information purposes only and whilst Lister has taken every care in the preparation of the Service(s) and the content, Lister cannot guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, Lister makes no warranties, representations and/or undertakings (express or implied) in respect of the Service(s) and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof). Lister excludes all liability (other than for death or personal injury caused by its negligence) in relation to the Service(s) and the content, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill). Lister makes no claims or representations that any or all of the content may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the content and the Service(s) is directed solely at consumers and/or businesses who access the Service(s) from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the Service(s) from outside England or Wales, you do so at your own risk and are responsible for compliance with the local laws governing websites and internet Use.


7. Computer Viruses and Errors

Whilst Lister will use reasonable endeavours to ensure that the Service(s) do/es not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted, Lister makes no warranty or representation that this will be the case. However, it is recommended that you should virus check all materials downloaded from the Service(s) and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components. Lister excludes to the fullest extent permitted by applicable laws all liability (other than liability for death or personal injury caused by Lister’s negligence) in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the Service(s) and any interruptions in the running of the Service(s). You must not misuse our site by knowingly introducing viruses, bugs or other material which are malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our Service(s) is stored or any server, computer or database connected to our Service(s). You must not attack our Service(s) via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Service(s) will cease immediately.


8. Service(s) changes

We aim to update our Service(s) regularly, and may change the content at any time. If the need arises, we may suspend access to our Service(s), or close it indefinitely. Any of the material on our Service(s) may be out of date at any given time, and we are under no obligation to update such material


9. Termination

Lister shall have the right to immediately terminate your use of the Service(s) if Lister determines in their sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which they determine in their sole discretion to be unacceptable.


10. Feedback

Should you wish to make any comments to Lister about the Service(s) or if you have any questions relating to the same please contact Lister by email on admin@lister.co.uk or in writing to Lister at the address provided above.


11. Privacy Policy

This Privacy Statement sets out the data processing practices carried out through the Internet by Lister. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email at admin@lister.co.uk.

We collect personal information from visitors to our Service(s) through the use of online forms and every time you email us your details. We also collect information automatically about your visit to our Service(s). Specific Service(s), which we provide, may collect additional personal or sensitive information and we endeavour to process this information in line with GDPR. Our web servers are hosted within the United Kingdom (UK) and we endeavour that your personal information is processed only and entirely within the UK. All of our Service(s) have a legal basis (either Consent or Legitimate Interests) for processing your data, and we only process personal data which is critical to the provision of our Service(s) to you. As part of the on going development of further Service(s), which we hope will provide even more value to you, our users, we may aggregate or otherwise anonymise data processed via our Service(s). For example, we may process this anonymised data for the purpose of developing and training machine learning models to help support the provision of clinical care. Once the process of anonymisation has taken place, no natural person can be identified from this data: this data ceases to be personal data. We are happy to discuss exactly how we use data inputted through our Service(s) at any given time – please contact us via the website contact form, or via email at admin@listerapp.co.uk.

By browsing our website or otherwise engaging with our Service(s) and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Amendments to Data:
For purposes of the Data Protection Act (1998), the controller of all information collected on this website is:

Clinical Task Systems Limited (“Lister”), 57 Jordan Street, Liverpool, L1 0BW.

If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us through the website, or by writing to us at the address provided above. We will not charge for amending or deleting personal information but may charge for viewing information held on you as specified in the Data Protection Act (1998).


Third Parties

Lister does not and will never pass your information to any third party without your prior authorisation. Where information is collected on our behalf by third parties (such as for the purposes of surveys), we will ensure that they comply with our policy as outlined in this document. We will never sell your personal information to any third party.


Direct Marketing

Lister will only ever contact you with marketing information where you have requested to receive it. If at any time you do not wish to receive such information, then you may ask us to amend our records appropriately (see section on Amendments to Data).


Further Information

If you require further information or have any questions regarding this policy, then please contact us at admin@lister.co.uk

These Terms and Conditions are reviewed regularly, and were last updated in October 2022.